**Sign on Bonus: 

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $1500- $3000 Sign on Bonus depending on licensure. $3000 for LCSW, LPC, and $1500 for LSW, LAC

Location: Camden County, NJ

Job Type/Status: Full-Time (Overnight: 7pm to 7am, Thursday, Friday & Saturday)

Position Summary:

The Crisis Response Counselor delivers rapid, in-person crisis response to individuals experiencing behavioral health crises. The Counselor provides de-escalation, short-term stabilization, risk assessment, and care coordination to connect individuals with long-term services and supports in the community.

Duties & Responsibilities 

• Respond to crisis calls within 15-30 minutes and provide on-site intervention within one hour.
• Partner with Peer Specialists to assess immediate needs and provide support related to:
  • Mental health concerns
  • Substance use treatment access
  • Domestic violence and trauma
  • Conflict resolution and mediation
  • Welfare checks and safety planning
• Provide referrals and warm handoffs to appropriate services, including:
  • Crisis stabilization and outpatient services
  • Domestic violence shelters and trauma supports
  • Homeless shelters and diversion programs
  • School-based supports and youth diversion programs
• Develop individualized service plans with short-term goals and linkages to care.
• Maintain accurate and timely documentation in compliance with agency, COA, and funder requirements.
• Conduct follow-up to support continuity of care.
• Participate in supervision, trainings, and interdisciplinary team meetings.
• Assist in community outreach, including public education on de-escalation and harm reduction techniques.
• Collaborate with homeless outreach teams, County Homeless Services, and local partners during encampment response and coordinated care efforts.
• Adhere to all Center for Family Services and program-specific policies and procedures.
• Perform other duties as assigned.

Physical Demands

• Frequent travel to CFS locations and community-based settings.
• Ability to sit/stand for extended periods
• Must be able to lift up to 30 pounds.

Requirements

• Master's Degree in Social Work, Counseling and/or Psychology

• Licensed or license eligible

• At least 3 years previous experience working with families/adults in crisis.

• Experience working with individuals and families impacted by domestic violence, child abuse, or other crisis/trauma required.  Prior experience working with people in crisis, and police department preferred.

• Experience with trauma informed therapy and practices. 

• Ability to clearly communicate ideas in both written and verbal form.

• Ability to work both independently and as part of a team, execute sound judgment, and implement crisis intervention techniques when needed.

• Work a flexible schedule including evenings and weekends.

• Possess a valid driver's license in the state of his/her residence, insurance, and clean driving record.

• Bilingual (Spanish) preferred.

Benefits:

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday

• 401k Plan

• Medical insurance plan options

• Dental & Vision Insurance

• Prescription Insurance

• Life Insurance

• Flexible Spending Accounts

• Health & Wellness Activities

• Ongoing Training & Professional Development Opportunities

• Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.

Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.