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Location: Cape May, NJ

Job Type/Status: Full Time

Program Summary: 

The EnlightenMENT program provides young males and females ages 14 to 21-year-olds, and in the care of DCF's Division of Child Protection and Permanency (CP&P), with peer support using trained professional staff with lived experience in the state's child welfare system. The EnlightenMENT program delivers supportive services, including advice, guidance, and empowerment strategies, that assist young people to navigate and thrive while involved in New Jersey's foster care system.

Position Summary

The EnlightenMENT Coach Supervisor provides direct supervision, coaching, and support to Peer Navigators who deliver mentorship to youth and young adults (YYA) involved in the child welfare system. This role is responsible for ensuring high-quality service delivery through staff development, field-based coaching, and ongoing performance support. The Coach Supervisor models effective engagement, empowerment, and connection strategies, helping Peer Navigators translate their lived experience into purposeful, goal-oriented mentorship, including supporting staff in building professional boundaries, strengthening relationships with youth, and navigating complex situations in a trauma-informed manner.The Coach Supervisor plays a key role in onboarding and training new staff, reinforcing program expectations, and maintaining alignment with program goals and standards. This role works closely with the Clinical Coordinator, CP&P staff, and system partners to support coordinated, effective services.

Duties and Responsibilities:

Staff Engagement and Support

• Establishes and maintains a supportive, collaborative supervision environment that promotes open communication and trust.
• Supports Peer Navigators in building and maintaining appropriate professional boundaries with YYA.
• Provides ongoing guidance to staff in navigating complex situations with youth and systems.
• Promotes a safe, trauma-informed work environment that supports staff well-being and professional growth.
• Facilitates communication and collaboration between Peer Navigators, CP&P staff, and other service providers.

Empowerment and Skill Development

• Provides direct coaching through observation, modeling, and feedback in both office and community settings.
• Demonstrates effective engagement, empowerment, and connection strategies aligned with the EnlightenMENT model
• Uses role play, reflective supervision, and skill-building exercises to strengthen staff practice.
• Coaches staff in communication, self-advocacy support, professionalism, time management, and boundary-setting.
• Supports Peer Navigators in translating lived experience into appropriate and effective mentorship practices.
• Provides timely, constructive, and strengths-based feedback to support continuous improvement.
• Helps staff identify goals and develop actionable strategies for professional growth.
• Supports staff in recognizing patterns, challenges, and opportunities across their work with YYA.

Supervisory:

• Provides regular individual supervision (weekly or as needed) to Peer Navigators
• Participates in hiring, onboarding, and training of new staff
• Monitors staff performance and provides ongoing coaching to ensure quality and consistency of service delivery
• Reviews documentation and provides feedback to ensure accuracy, timeliness, and alignment with program expectations.
• Supports staff in planning and prioritizing work activities and managing caseload responsibilities.
• Collaborates with the Clinical Coordinator to ensure appropriate clinical support and guidance is provided
• Participates in case consultation meetings with CP&P and other partners.
• Engages in ongoing meetings with DCF Office of Family Preservation & Reunification (OFPR) to support implementation and program alignment.
• Supports DCF evaluation activities, including oversight of data collection and survey processes.

Qualifications

• Bachelor's degree from an accredited college or university required
• Minimum of 2 years of experience in community-based services required and Minimum of 2 years of coaching, supervision, or leadership experience required OR
• At least 4 years of relevant experience working with youth in community-based settings, including demonstrated leadership responsibilities
• Experience engaging and empowering young people required

Work Environment & Physical Requirements

• Have physical assets including balance, coordination and the ability to get up and down on both knees unassisted.
• Ability to walk up and down stairs.
• Ability to lift up to 30 pounds.
• Capability to navigate staircases, uneven terrain, and other physical environments encountered during community visits.
• Ability to sit for extended periods during documentation tasks, group meetings, and administrative tasks.
• Physical endurance to handle a mix of office and community-based activities during the workday.
• Ability to assist youth with daily activities that involve physical movement and participate in group recreational or therapeutic activities.
• Ability to travel to various locations, including family homes, community organizations, and program sites.
• Be comfortable working in various residential settings, including shared spaces and therapy rooms.
• Provide assistance in the use of adaptive equipment & assistive devices for youth with specific needs.
• Ability to use a computer, keyboard, and other office equipment with precision.
• Visual acuity to review documents, input data, and perform detailed tasks.
• Adequate hearing and speech capabilities to engage in conversations, presentations, and phone communication clearly and effectively.
• May be exposed to various smells and odors and may interact with individuals who may not adhere to standards of personal hygiene.
• Ability to meet and fulfill all physical requirements of Handle with Care Training

Benefits:

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
• 401k Plan
• Medical insurance plan options
• Dental & Vision Insurance
• Prescription Insurance
• Life Insurance
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.

Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.