*Sign-on Bonus

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for $250.

Location: Camden, NJ

Job Type/Status: Part-Time (Monday through Thursday, 9am - 3pm at Camden Location)

Salary: $18 per hour

Position Summary

Center For Family Services is seeking a motivated and experienced Part-Time Front Desk Support Staff to manage the reception desk at our Camden Outpatient location. Support staff is responsible to maintain and effectively administer our front desk systems ensuring courteous and efficient work standards. Focus is to provide support services to facilitate the Agency's goals and objectives while providing a positive image of Center For Family Services at all times.

Duties and Responsibilities 

• To regard all information about clients as confidential.
• To answer telephone calls, respond to voicemails, and expedite in the quickest method possible.
• To greet clients and announce arrival to appropriate agency staff person.
• To verify and update current demographic information and insurance at time of check in.
• To provide Intake packets to new clients for completion and scan into client's electronic health record, including obtaining copy of identification and insurance.
• To collect appropriate fees from clients, record accurately, and exercise responsibility for those fees.
• To maintain a clean and organized reception area.
• To schedule appointments as requested and enter in the appropriate provider's schedule.
• To make confirmation calls to clients for appointments the following day.
• To balance money at the end of the shift and secure according to procedures.
• To follow opening and/or closing procedures.
• To be familiar with emergency procedures and appropriate contacts in case of emergency.
• To carry out designated duties as assigned by supervisor.
• To provide staff coverage, as needed, and may be asked to provide coverage at adjoining locations.
• To be trained in Presumptive Eligibility and assist eligible uninsured clients to obtain temporary Medicaid.
• To communicate internally and externally, using telephone, fax, and/or email, in the most secure and timely manner.

Qualifications:

• High School graduate or equivalent.
• Good typing and data entry skills.
• Proficiency with Microsoft Office applications required, Electronic Health Record experience preferred.
• Ability and experience in operating various communication systems: telephone, fax, email, etc.
• At least one (1) year experience as a receptionist or office worker.
• Sensitivity in functioning in a multi-cultural work setting.
• Ability to communicate clearly and consistently.
• Sensitivity and understanding in human relations.
• A valid NJ driver's license.
• Ability to handle money accurately.

Benefits:

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Sick pay and personal time off
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.

Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.