Bilingual Outreach Worker

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About Family Preservation:

Family Preservation Services (FPS) is an intensive, in-home, four to eight week crisis intervention program for families referred by the Division of Child Protection and Permanency (DCP&P). The goal of Family Preservation Services is to prevent out-of-home placement and to promote stabilization and successful reunification. The program strives to keep families together through in-home counseling and support services. 

Position Summary:

Center for Family Services is seeking a Full Time Bilingual (Spanish/English) Outreach worker for the Family Preservation Services Program.   The Outreach Worker will work with families and the DCP&P to promote stabilization and successful reunification using the NJ FPS Model Standards, including crisis intervention, counseling, skill building, concrete services, and advocacy. 

Location:  Passaic County, NJ

Work Status:  Full Time

Duties and Responsibilities:

  • Ensure service delivery is consistent with the NJ FPS Model Standards
  • Adhere to all staffs components in the NJ FPS Model Standards
  • Serve families whose children are at imminent risk of placement or who are in placement and cannot be reunified without intensive in-home services
  • Provide services primarily in client homes. Travel to client homes and other locations
  • Schedule sessions at times that are convenient for families, and when problems are likely to occur, including evenings, weekends and holidays. Maintain a flexible workweek
  • Accept referrals 24 hours a day, 7 days per week. Schedule and complete client intake sessions within 24 hours of referral
  • Be available to client families 24 hours a day, 7 days per week. Obtain coverage by supervisor or supervisor's designee if unavailable for an extended period of time (e.g., 12 hours or longer)
  • Provide back-up for other staff as needed
  • Typically serve 18 families per year, working with approximately 2 families at a time
  • Participate in weekly team consultation meetings;
  • Consult with the supervisor about every family at least once per week
  • Follow NJ FPS Model guidelines regarding consulting with supervisor
  • Assess safety, structure the environment and use best practice strategies designed to promote safety
  • Provide a range of skill-building, concrete and advocacy services to family members that are consistent with the NJ FPS Model and the family's values, learning styles, lifestyle, circumstances and culture
  • Develop and maintain a positive, collegiate working relationship with family members;
  • Assume responsibility for motivating families and employ motivation enhancement strategies
  • Conduct comprehensive, strength-focused assessment process
  • Collaborate with family members and DCP&P in developing intervention goals and service plans
  • Utilize research-based cognitive/behavioral strategies to facilitate behavior change
  • Utilize a variety of teaching methods
  • Advocate for and provide concrete goods and services (including transportation) that are directly related to the family's goals, while teaching family members to meet these needs on their own
  • Collaborate and advocate with formal and informal community resources and systems, while teaching family members to advocate for themselves
  • Assess goal progress and families' ongoing need
  • Participate in CQI components of the NJ FPS model
  • Participate in all required staff training
  • Review performance data to identify needed areas for improvement
  • Work with supervisor to complete professional development plans and performance reviews
  • Work with supervisor on quality plans.
  • Comply with all NJ FPS Model contract requirements.
  • Bilingual in English and Spanish (conversational Spanish required, fluent Spanish preferred)


  • Commitment to the NJ FPS model
  • Graduate degree in human services or related field; OR Bachelor degree in human services or related field and at least two years' experience working with families
  • Ability to work with diverse individuals
  • Ability to exercise discretion and maintain client family confidentiality
  • Effective verbal and written communication skills
  • Valid driver's license and vehicle in good working condition
  • Automobile liability insurance that meets minimum agency requirements
  • Satisfactory completion of a criminal history background check, including no history of DUI violations, required;
  • Familiarity with Word, G-mail and Internet, Excel
  • Must live in designated service area.

Typical Working Conditions

  • Requires working flexible hours, including evenings, weekends and holidays.
  • Work is performed primarily in client homes.
  • Requires extensive travel to client homes and throughout the community. 
  • Involves exposure to tobacco smoke, domestic animals, household pests, and other conditions common to domestic environments.
  • Frequent contact with staff and non-staff (e.g., client families, referring agencies, community professionals, community agencies / programs).

About Employment at Center For Family Services:

Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at

Disclaimer: All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages. For more information, please visit our website at