Case Manager - SERV (1992)

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Location: Gloucester County,  NJ
Job Type/Status: Full Time

Position Summary:

Center For Family Services is seeking a full time Case Manager for it's SERV program.  The Case Manager is responsible for victim services, including case management, advocacy, and crisis-intervention for victims of domestic violence and sexual violence. Builds a strong evidence-based, trauma-informed practice that assists, supports, and advocates for survivors of domestic violence, that promotes trust and communication between survivors and the judicial and law enforcement systems, that weaves together a supportive network of formal and informal community-based resources for survivors, that provides outreach and education to survivors and the community-at-large, and that develops and supports the agency's capacity for ongoing and expanded service.  The Case Manager reports directly to the Residential Supervisor. 

Duties and Responsibilities:

  • Works with team to deliver trauma-informed best practice to survivors of domestic violence
  • Identifies and implements evidence-informed practices in and innovative approaches to working with survivors of domestic violence and supports implementation of new programs and practices to facilitate improved outcomes for survivors
  • Follows established performance standards of quality and tracks/evaluates performance to assure effectiveness and efficiency
  • Participates in staff meetings and contributes to staff meeting agendas
  • Serves on Residential On-Call Team
  • Develops and cultivates relationships with allied professions (Police, Fire Department, Human Services, Children's Services, Guidance Counselors, Teachers, etc.)
  • Cultivates existing relationships with community partners with the goals of facilitating a coordinated community response to domestic violence and of strengthening outreach to survivors and of ensuring sufficient quality resources and access to services
  • Initiates and/or participates in agency-wide events and provides trainings to allied professionals and awareness-raising educational events to different groups
  • Participates in training in trauma-informed, evidence-based practice for survivors of domestic violence
  • Keeps abreast of latest developments in best practice with survivors of domestic violence and shares with team
  • Partners with peers within and outside of the agency to ensure warm hand-offs, seamless transitions, and continuity of trauma-informed service to survivors
  • Maintains statistics and completes reports on time.
  • Maintains timely, accurate, and complete case records for every survivor served.
  • Partner with supervisor and lead RA with upkeep of the facility
  • Assist with coverage of the safe house as needed
  • Bachelor's Degree in Social Work, Psychology, Criminal Justice, or Human Services required.     Work experience may substitute for education on a year-to-year basis
  • Experience working with people on a one to one basis while showing sensitivity towards victims
  • Effective verbal and written communication skills and public speaking required.
  • Must complete 40 hour New Jersey State Confidential Sexual Violence Advocacy crisis training and the 40 hour Domestic Violence Training provided by SERV
  • Current driver's license with a good driving record of at least three years
  • Vehicle with current insurance and registration

At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

  • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
  • 401k Plan
  • Medical insurance plan options
  • Dental & Vision Insurance
  • Prescription Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Health & Wellness Activities
  • Ongoing Training & Professional Development Opportunities
  • Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.orgCFS is an equal opportunity employer-people of color, people with disabilities, women, and LGBTQ /nonbinary candidates are strongly encouraged to apply. Survivors of sexual violence, domestic violence, and human trafficking are strongly encouraged to apply.

Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.