Scheduling Supervisor - RENU SVS (4982)

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Location: Camden County, NJ

Job Type/Status: Full-Time

Salary: $60,000 to $65,000 per year

POSITION SUMMARY:

Parent-child visitation services for CP&P- involved families with children in out-of-home placement to maintain and strengthen familial interactions and facilitate permanency. Services are provided in the least restrictive setting that maintains safety along a continuum of supervision based on family need. Core activities include ongoing assessment, visitation, aftercare (post-reunification support), transportation and documentation.

Duties and Responsibilities:

The Scheduling Supervisor provides coordination, oversight, and supervision of Visitation Aides. The Scheduling Supervisor responsibilities include tracking the receipt of SVS Referrals, maintaining the county specific waitlists, facilitating communication with RDSs about referral/waitlist status. The Scheduling Supervisor coordinates the Visitation Aides weekly schedules, the weekly visit room schedule, VPM schedule, and tracks administration of any required or optional assessment tools. The Scheduling Supervisor maintains the fleet by conducting regular safety checks, confirming appropriate car seat inventory, and scheduling any necessary maintenance or repairs. The Scheduling Supervisor facilitates or co-facilitates onboarding and staff training, as specified, alongside Visitation Program Director (Clinical Supervisor) and supports the Visitation Program Director (Clinical Supervisor) in ensuring Medicaid billing is timely and complete.

ESSENTIAL DUTIES:

Engaging

  • Initiates and maintains ongoing communication with families in a culturally sensitive manner utilizing a family's preferred language taking into consideration a family's faith and culture.
  • Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment.
  • Initiates and maintains ongoing communication with DCP&P, other providers, and supports.

Active Listening

  • Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs.
  • Utilizes various interviewing and/or communication techniques in a culturally competent manner.
  • Recognizes non-verbal communication and maintains good eye contact and posture.

Teaming

  • Advocates for parents/families as necessary and supports them in advocating for themselves.

Coaching

  • Operates from a trauma-informed perspective.

    REQUIREMENTS: 

    Education and Experience

    • Bachelor's Degree in Social Work, Counseling, or related field preferred; Minimum of 1 year experience with children and families, particularly families involved with the child welfare system and/ or affected by trauma, preferred but not required. or Associate degree in related field with a minimum of 3 years of experience with children and families, particularly families involved with the child welfare system and/ or affected by trauma preferred but not required.
    • Knowledge of trauma and effect on children and families.
    • Experience/ willingness to work with culturally diverse populations.

    License

    • Valid in New Jersey Driver's License and clean driver's abstract.

    Required Knowledge, Skills and Abilities

    • Organizational skills with the ability to manage numerous responsibilities and people simultaneously.
    • Effective human relations skills with the ability to function in a team environment and be fair, respectful, considerate, and inclusive.
    • Effective oral and written communication skills.
    • Excellent computer skills with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, PowerPoint and/or electronic health record systems.

      Benefits:

      At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

      • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday

      • 401k Plan

      • Medical insurance plan options

      • Dental & Vision Insurance

      • Prescription Insurance

      • Life Insurance

      • Flexible Spending Accounts

      • Health & Wellness Activities

      • Ongoing Training & Professional Development Opportunities

      • Opportunity for advancement

      About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.

      Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.