Location: Voorhees, NJ

Job Type/Status: Full Time

Position Summary 

The QI Specialist provides monitoring and support for Center For Family Services and assigned programs. The QI Specialist will provide programmatic reviews to ensure high-quality services that meet the requirements in the evolving field of social services. They aggregate and analyze program level data for reporting purposes.

Duties and Responsibilities:

• Maintains a current understanding of regulations, procedures, licensing standards, funder mandates and Council on Accreditation (COA) standards which impact Center For Family Services to support agency and programmatic quality improvement and compliance.
• Completes program reviews, including, but not limited to case reviews and utilization reviews to ensure programs follow agency standards, licensing, COA, Medicaid and other applicable standards.
• Completes required documentation, internal and external reports, within established timeframes.
• Compile and aggregate program and agency level qualitative and quantitative data for reporting purposes for agency leadership for consistent program performance and monitoring.
• Support implementation and ongoing utilization of agency wide system processes.
• Displays consistent ethical behavior and sound judgment.
• Appropriately utilizes supervision process and agency support in order to best execute assignments, duties, and responsibilities.
• Attends all required staff meetings, trainings and activities per agency and department
• Responsible for personal and collective safety of the organization by displaying consistent mindfulness, as well as identifying and reporting safety issues and violations.
• Maintain confidentiality in all areas of the service population and program operations.
• Conducts site visits and spot checks of programs, facilities, and services.
• Assists with investigating incident reports and maintain ongoing follow up and documentation concerning incidents and methods for risk management.
• Provide support to special projects across the organization to support and advance the quality improvement of internal and external systems.

Requirements:

• Understanding of programmatic needs, processes and operations.
• Experience and understanding of accreditation, licensing, regulatory and contractual needs of assigned programs in accordance with the agency’s mission and values.
• Ability to identify problems and conduct root cause analysis of programmatic operational needs.
• Shows initiative in identifying areas of needed improvement, problem solving and implementing innovative solutions.
• Strong computer and data management skills.
• Excellent written and oral communication skills.
• Must have and maintain a valid driver’s license, and have the ability to reach various agency locations regularly. Must maintain automobile insurance coverage if driving a personal vehicle

Benefits:

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
• 401k Plan
• Medical insurance plan options
• Dental & Vision Insurance
• Prescription Insurance
• Life Insurance
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.

Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.